USER AGREEMENT

IntroductionThis User Agreement ("Agreement") governs your relationship with Moveo regarding the use of our electric vehicle charging network and associated digital services (mobile app, website, and platform tools). By creating an account, initiating a charging session, or entering into a service agreement, you accept the terms of this Agreement in full.If you are using the Services on behalf of an organization or company, you represent that you have the authority to bind such entity to this Agreement.

Definitions"User" / "You" - Any individual or legal entity registered to use Moveo's services"Charging Session" - The use of an EV charger through the Moveo platform"Partner" - Businesses or institutions with access to charging services under a B2B agreement"Charging Host" - Entities that host charging stations operated or integrated by Moveo"Platform" - Moveo's website, app, and other digital systems

User AccountTo use Moveo services, you must create a user account and provide accurate, complete information. You agree to:Maintain the confidentiality of your credentialsAccept responsibility for all activities under your accountImmediately notify Moveo of any unauthorized use or security breachMoveo reserves the right to suspend or terminate accounts in case of misuse or breach.

Use of ServicesYou agree to:Use the services in compliance with applicable laws and regulationsRespect all posted instructions at charging locationsUse only authorized payment methodsNot abuse, damage, or block access to charging infrastructureFollow safety standards when connecting and disconnecting your vehicleFor fleet or corporate users, use of the platform is limited to the vehicles registered under the business account.

Fees and BillingAll charging sessions are subject to applicable usage fees as displayed before initiating a session. You authorize Moveo to:Charge your selected payment methodApply idle fees or penalties if you leave your vehicle beyond allowed limitsSuspend your account in case of non-payment or failed transactionsFee schedules are visible in the app and may vary by location, charging speed, or partnership tier.

Roaming ServicesIf your account enables roaming (i.e., access to third-party charging networks through Moveo), you understand that:Moveo facilitates access but does not own/operate those third-party stationsPricing, availability, and uptime are managed by the external partnerDisputes or issues may be redirected to the partner network for resolution

Charging Hosts & Site PartnersIf you are a Charging Host or business site partner, this Agreement supplements any operational or commercial agreement signed with Moveo. You agree to:Provide Moveo customers uninterrupted access to the charging infrastructureMaintain clear signage and accessibility to usersAllow Moveo or its technicians on-site access for maintenance or upgradesShare site data where applicable (for usage reports, energy billing, etc.)Revenue sharing, hardware ownership, and support obligations will be governed by the signed Site Hosting Agreement or Partnership Agreement.

Data Collection & UsageMoveo collects and uses data in accordance with its Privacy Policy. This includes:Account and vehicle dataLocation (with consent)Charging session logsPayment and billing informationData may be anonymized and aggregated for analytics, planning, or regulatory reporting.

Suspension and TerminationMoveo may suspend or terminate your access if:You breach any part of this Agreement or other policiesFraudulent or abusive behavior is detectedPayment obligations are not metYou damage, block, or misuse infrastructureYou may terminate your account at any time by written notice or through the app.

Liability and DisclaimerMoveo strives to ensure reliable and uninterrupted services but does not guarantee:24/7 availability of charging stationsFreedom from technical errors or outagesImmediate support at all locationsCompatibility of third-party chargersTechnical disruptions and glitchesRoaming network errorsTo the maximum extent permitted by law, Moveo disclaims all liability for:Indirect or consequential damagesLoss of opportunity, revenue, or dataDamages resulting from reliance on third-party infrastructure

AmendmentsMoveo reserves the right to update or revise this Agreement. Any material changes will be notified via app, website, or email. Continued use of the Services constitutes your acceptance of those changes.

Governing Law & Dispute ResolutionThis Agreement is governed by the laws of Georgia. Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of the courts in Tbilisi, Georgia.

Contact InformationFor any questions, complaints, or claims:Moveo LLCEmail: info@moveo.gePhone: +995 32 2053929Website: https://moveo.ge

Entire AgreementThis Agreement, along with the Privacy Policy, Terms of Use, and EULA, constitutes the entire agreement between you and Moveo regarding your use of the Services.