Privacy Policy

Information We CollectWe collect the following types of information when you use our Services:a. Personal Information:NameEmail addressPhone numberVehicle information (e.g., license plate number, vehicle model)Payment information (via secure third-party providers)b. Usage Data:Charging session data (time, location, duration, kWh used)App and website interaction dataLog files (IP address, browser type, device type, OS, timestamp)c. Location Data:Real-time location for navigation and charging station discovery (only if permitted by the user)

How We Use Your InformationWe use your information to:Provide, operate, and improve our ServicesFacilitate EV charging sessions and transactionsSend notifications (e.g., session updates, payment confirmations)Respond to your inquiries and customer service requestsSend promotional or informational communications (you can opt out)Ensure security and prevent fraudComply with legal obligations

Legal Basis for ProcessingDepending on your location, we process your personal data based on:Your consent (e.g., location access, marketing)Performance of a contract (e.g., delivering charging services)Legitimate interest (e.g., service improvement, fraud prevention)Legal obligation (e.g., compliance with Georgian laws)

Sharing of InformationWe do not sell your personal information. We may share it with:Service Providers: Payment processors, hosting providers, analytics servicesGovernment authorities: If required by law or to comply with legal requestsBusiness partners: Only where necessary to provide integrated services (e.g., roaming networks)All third-party partners are contractually bound to protect your data.

International TransfersIf your data is transferred outside Georgia (e.g., for cloud services), we ensure appropriate safeguards such as standard contractual clauses or equivalent protective mechanisms.

Data RetentionWe retain your personal data only for as long as necessary:To fulfill the purposes outlined in this policyTo comply with legal, regulatory, tax, or accounting requirementsAfter that, data is securely deleted or anonymized.

Your RightsYou have the right to:Access the personal data we hold about youRequest correction or deletion of your dataWithdraw your consent at any timeObject to or restrict certain data processingLodge a complaint with a data protection authority (if applicable)To exercise any of these rights, contact us at info@moveo.ge.

SecurityWe use industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes:SSL encryptionSecure storage of credentialsRole-based access control

Cookies & Tracking TechnologiesWe use cookies and similar technologies to:Improve website functionalityAnalyze user behaviorPersonalize your experienceYou can manage your cookie preferences via your browser settings.

Third-Party LinksOur Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their policies separately.

Children's PrivacyOur Services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" and notify you via email or in-app alert if material changes occur.

Contact UsMoveo LLC - EV Charge Point OperatorEmail: info@moveo.ge Phone: +995 32 2053929Website: https://moveo.ge